airlines

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Frontier Airlines Announces 'New Era'

Airline says it will nix change/cancellation fees, offer more transparency in traveling options

(Newser) - "Today marks the beginning of a new era for Frontier," Frontier chief Barry Biffle said in a Friday statement, announcing an overhaul likely to go over well with customers. Key among those shifts, per Quartz : the elimination of most fees for changing or canceling flights. Under the previous...

Airline Passengers Get Good News From the DOT

New guidelines require airlines to spell out all fees, quickly issue cash refunds for canceled flights

(Newser) - Airline passengers will soon see some relief when it comes to refunds and so-called junk fees. Per new rules set out by the Biden administration on Wednesday, airlines must now show the full price of travel when passengers are booking their trip, reports NPR . That means that airlines have to...

These Are the Best Airlines in America

Alaska Airlines tops WalletHub's overall list for 2024

(Newser) - The safest airline in the US also happens to be the cheapest—and yet, not the best overall. That's according to WalletHub , which compared the nine largest US airlines and one regional carrier (SkyWest, which serves more than one major airline) across 13 metrics, including cost, delays, cancellations, injuries,...

Pilots Warned of 'Spike' in Safety Concerns at American

Allied Pilots Association describes tools left in wheel wells, lack of maintenance checks

(Newser) - As if you needed more reason to be wary of flying, the American Airlines pilots union is reporting a "significant spike" in safety-related issues. The Allied Pilots Association warned members not to be rushed, intimidated, or "pressured into doing something that doesn't pass the 'smell test,...

Dogs Are Getting Their Own Airline—but It Won't Be Cheap

Bark Air for dogs has just 2 stops from NY—London and LA—costing up to $8K one way

(Newser) - "Finally, dogs can fly." That's the lofty proclamation on the website for Bark Air , a "100% totally real" new service that vows to "revolutionize flying" for our canine companions. In a statement, the airline launched by the BarkBox subscription service will offer "a more...

Merger Quashed, JetBlue Announces New Cuts

Struggling airline will leave Kansas City, trim service elsewhere

(Newser) - JetBlue is making more route cuts, its second set so far this year. The airline, struggling financially in the post-pandemic era, was counting on a merger with Spirit Airlines and an ongoing relationship as a partner with American Airlines, but a federal judge struck down the former and the Department...

Frontier Offers New Option for Seatmate-Averse Fliers

Keep the middle seat next to you empty by paying for UpFront Plus fee

(Newser) - Let's be honest: Most of us have hoped that the seat next to us on the plane remains empty, with some even going so far as to place personal items on nearby seats to discourage way-too-close neighbors. Now, one budget airline will allow you to pay for that privilege...

United Airlines Isn't Having a Very Good Week

Plane rolls off runway in Houston, hours after tire fell off another plane in San Francisco

(Newser) - People often clap when their plane lands, but maybe everyone should hold that applause until their ride makes it to the terminal gate. Passengers on a United Airlines flight found that out the hard way Friday morning, when their jet touched down OK at Houston's George Bush Intercontinental Airport,...

It Just Got a Bit More Expensive on American Airlines

American raises baggage fees, tightens way to earn frequent flier miles

(Newser) - Going forward, you may have to open your wallet a little wider if you fly American Airlines. Passengers who check luggage are being hit with a price increase: The first checked bag will now cost $35 if you book online (it was previously $30), or $40 if you pay at...

Finnair Asks Passengers to Get on Scale at Gate

Airline says survey is voluntary, anonymous

(Newser) - Passengers on Finland's national airline are being asked to get on a scale at the departure gate—with their carry-on bags—to help Finnair collect accurate data on passenger weight. The airline says the program is voluntary and anonymous and it's been surprised by the number of volunteers,...

Travelers Stuck on Plane for Hours Applaud Rebel Passenger

Man turned over to Mexican cops after walking onto wing; others say he did it 'to protect everyone'

(Newser) - At first it sounds like a typical case of bad behavior aboard airplanes. The Mexico City International Airport acknowledged in a statement Friday that a man had opened an emergency exit and walked out on a wing of a plane that was parked and waiting for takeoff on Thursday. The...

Loose Bolts Found on 'Many' Boeing Planes: 'I Am Angry'

CEOs of Alaska Airlines, United Airlines suggest they may be done with Max model jets

(Newser) - Alaska Airlines has been examining its entire fleet of Boeing 737 Max 9 planes ever since a terrifying incident earlier this month, when a panel on one of its jets flew off, leaving a gaping hole in the side of the aircraft. On Tuesday, the airline's "incredulous" CEO...

Deal to Create Fifth-Biggest Airline Is Blocked by Judge

JetBlue wanted to buy Spirit, but Justice Department warned it could lead to higher fares

(Newser) - The Justice Department scored a big win on air travel Tuesday when a federal judge blocked JetBlue's planned purchase of Spirit Airlines, reports CNBC . Judge William Young in Boston put the kibosh on the $3.8 billion acquisition, which would have created the nation's fifth-biggest airline. The Justice...

It's Looking Like a Record Year for US Airline Complaints

Consumer complaints doubled in first 5 months of 2023 compared to same period in 2022

(Newser) - Early data suggests this could be another record year for consumer complaints against US airlines. A report from the US Public Interest Research Group (PIRG), based on data from the Department of Transportation, finds complaints against US airlines more than doubled in the first five months of 2023 compared with...

Southwest Takes Big Hit From DOT for 2022 Holiday Fiasco

Agency levies $140M fine; airline says it's 'grateful to have reached a consumer-friendly settlement'

(Newser) - If you were caught up in Southwest's holiday chaos last year and found yourself at any point muttering, "Someone's got to pay for this," your wish has been granted. The Department of Transportation on Monday announced it's hitting the airline with a $140 million fine,...

Airlines Do Not Like Your Sneaky Cost-Saving Trick

Some fliers engage in 'skiplagging,' buying cheap nondirect flights but not boarding all of the legs

(Newser) - It often costs more for the convenience of a direct flight over one with connecting flights, but some fliers have figured out a way to game the system, much to the chagrin of airlines. It's a process called "skiplagging," which is when a customer books a nondirect...

Bummed Taylor Swift Fans Get a Reprieve From an Airline

After Friday concert in Buenos Aires was postponed until Sunday, LATAM waived change fees

(Newser) - Travis Kelce made it to apparent girlfriend Taylor Swift's show in Buenos Aires, Argentina, on Saturday (and gave her a public smooch ), but others weren't so lucky if they had tickets to Friday night's performance. That show was canceled due to "truly chaotic" weather, per...

Flying to Europe Won't Cost a Small Fortune Soon

After record-breaking prices, flights to Europe are getting less expensive

(Newser) - The recent dip in airfare we are experiencing is about to cross the pond. According to the Wall Street Journal , those record-setting prices people paid to travel to Europe over the last year are simmering down thanks to moves from airlines. "Everybody really wanted to go to Europe this...

So This Happened to a Parked JetBlue Plane

Plane landed at JFK, then rocked back at a 30-degree angle during deplaning

(Newser) - JetBlue officials say a plane rocked back with its nose pointed skyward after landing at New York's John F. Kennedy International Airport because of a shift in weight on the aircraft, reports the AP . Videos posted on social media show Flight 662 from Bridgetown, Barbados, at the passenger gate...

Airline Promises Coffee That Doesn't Suck

Alaska Airlines says partnership with Stumptown 'delivers a remarkably smooth' cup at altitude

(Newser) - Alaska Airlines is hoping to attract coffee lovers by touting a brew that tastes better in the air. Travelers may have noticed that airplane coffee doesn't measure up to the stuff served on solid ground. "You're experiencing 8,000 feet of air pressure, which reduces your perception...

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